Managing Project Stakeholder Expectations (II)
Managing Project Stakeholder Expectations (Part – II)
In previous post, we looked at realities of managing project stakeholder expectations and what happens if project manager fails to understand stakeholder expectations. In this post, let’s look at how to align those expectations to business goals in realistic manner and using technology to manage stakeholders
Engaging Stakeholders and Managing Project Stakeholder Expectations
Engage Them Early and Regularly
For success of the project, it is necessary to engage with project stakeholders early in the project. No, I am not saying early in project execution, it is early in planning phase. Ideally when project scope, objectives are defined, project budget is set and project charter is prepared. If project manager is engaging stakeholders (especially project sponsor), everyone will have a clear common understanding of what can be expected when a project gets delivered.
Do They Have Realistic Expectations? Help Them.
If you as project manager do not see certain deliverable unrealistic, speak up; let the stakeholders understand why it is not realistic, what are limitations, what are alternatives and options. You will have to walk them through those restrictions and alternatives, help them understand the realities. Customers and stakeholders will be receptive to hear transparent views early on and in realistic manner than later in the project.
If you have issues with project plan, schedule, resources, budget; let stakeholders be aware of it. Better to highlight these issues early on than saying sorry later. Any miscommunication and surprises will push project manager under pressure.
Start using RIGHT Project Management Software
As a central project management authority, you need to establish a common communication mechanism, a platform to let stakeholders raise request or flag issues. The easiest way to manage such expectation is by start using right project management software; the project management tool that will show same schedule to every other stakeholders (depending on access), in real time with actual progress.
Using this project management tool, project sponsors should be able check project timeline, project dashboard, project reports in real time, at any time.
Project team members should get notified whenever there is any change in the schedule or they should be able to update task progress, issues/risk status easily.
More importantly, this project management software should become a common communication platform that will keep everyone informed of appropriate project progress, or actions expected.
What Can You Expect When You Start Managing Project Stakeholders Expectations Well?
- Increased transparency means trust factor going up
- Clear communication means healthy relationship
- All in all, you should have satisfied customers
- Increased reliability on/of project team
- Project delivery becomes outcome of a process than entirely people dependent
Can ZilicusPM help? Yes, absolutely. ZilicusPM is an online project management software that enables everyone easily access their project activities anytime from anywhere. ZilicusPM makes project communication nearly real time – all project timeline, progress/status updates.
How Does ZilicusPM help you manage project stakeholder expectations?
A Common workspace For Everyone
ZilicusPM is complete online project management software that provides a common platform for all project stakeholders to access and update project timeline, issues, risks, budget, cost, expense, meetings, documents, timesheet, and much more.
ZilicusPM project management software is simple to use, easy to access. It lets project manager clearly identify priorities for project tasks, issues, risks. Team members can clearly view these priorities and due date as they logon to ZilicusPM and act on these. As team member update progress of project tasks, issues, risks or meetings, it reflects for everyone accessing same project workspace.
Project manager can keep track of who is working on what activities, what is the progress of given task, issue or risk.
Project sponsors can get health/status of project progress using clear and stylish project dashboard.
Identify Right Stakeholders and Start Collaborating with Them
ZilicusPM’s let project manager identify right stakeholders of the project and optionally invite them to project workspace for collaboration. If a given stakeholder is project sponsor, you can identify him/her as project sponsor using ZilicusPM. There are other types of project stakeholders you can identify like
- Project Auditor
- Government Agency
- Partner/ Vendor
You can optionally invite them to project workspace so that once they logon to ZilicusPM, you can involve them during project execution.
Customers over 90 countries are using ZilicusPM to manage projects. If you start using ZilicusPM, you have got the best way to identify and collaborate with project stakeholders. ZilicusPM keeps everyone informed of project schedule, project status, pending activities & way to update those. It establishes the best platform to engage stakeholders for clear and transparent project communication and effective project management.
Your life can be become easier with the right project management system. ZilicusPM is the right PM tool for you and your team. Get started now.
Additional readings about project management, leadership
- Case Study: What Happens When Project Team Has Dual Reporting
- Avoid These 10 Most Common Mistakes That Leads to Project Failure
- Back2Basics: Ultimate Project Management Guide: Project Planning
- 8 Reasons to Decide Whether Your Organization Needs Project Management Office
- Compare the best project management software
- All in one project management software
- Guide to selecting best project management software
- Gantt Chart
- Time Tracking
- Budgeting and Cost Management
- Resource Planning and Management
- Issue Tracking
- Risk Management
- Change Management
- Meeting Management
- Stakeholder Management
- Project Portfolio Management
- Project Reporting
- Document Management to help you manage and deliver projects better?
Zilicus offers All-In-One online project management software ZilicusPM that provides complete project management control for project and portfolio managers; at the same time makes it really simple for project team members to stay on top of things. If you have been managing projects with conventional spreadsheet/ Microsoft Excel templates or MS Project or emails, it is the right time to start using online project portfolio management software. ZilicusPM is great platform for better project collaboration. Take a screenshot tour of project management software ZilicusPM.